Arctix Warranty
Limited Warranty
Arctix branded products are covered by a Limited Warranty against manufacturing defects in materials and workmanship.
Exclusions
This warranty does not cover any repairs needed due to accidents, improper care, negligence, normal wear and tear, or the natural breakdown of materials over extended time and use.
This warranty is only available in the contiguous United States.
If a product is eligible for warranty, we will replace it at our discretion. If the exact style is not available for replacement, a product of equal value and similar style will be provided.
Information needed to be eligible for warranty:
Warranty Status
Our typical turnaround time can vary based on workload and whether the product is available in inventory or not. If you have more questions, please email our customer service team atΒ customerservice@arctix.com
Arctix branded products are covered by a Limited Warranty against manufacturing defects in materials and workmanship.
If the product was purchased from Arctix.com, we will happily offer assistance.
Exclusions
This warranty does not cover any repairs needed due to accidents, improper care, negligence, normal wear and tear, or the natural breakdown of materials over extended time and use.
This warranty is only available in the contiguous United States.
If a product is eligible for warranty, we will replace it at our discretion. If the exact style is not available for replacement, a product of equal value and similar style will be provided.
Information needed to be eligible for warranty:
- Proof of purchase (your Arctix.com order number)
- Photo of the product for which the warranty claim is being made
- Customer shipping address
Start A Warranty Claim
To submit a warrantyΒ claim, simply email customerservice@arctix.comΒ with your Arctix order number and a photo of the product for which the warranty claim is being made.
To submit a warrantyΒ claim, simply email customerservice@arctix.comΒ with your Arctix order number and a photo of the product for which the warranty claim is being made.
Warranty Status
Our typical turnaround time can vary based on workload and whether the product is available in inventory or not. If you have more questions, please email our customer service team atΒ customerservice@arctix.com