Arctix Warranty

Limited Warranty

Arctix branded products are covered by a Limited Warranty against manufacturing defects in materials and workmanship.

If the product was purchased from, we will happily offer assistance.


This warranty does not cover any repairs needed due to accidents, improper care, negligence, normal wear and tear, or the natural breakdown of materials over extended time and use.

This warranty is only available in the contiguous United States.

If a product is eligible for warranty, we will replace it at our discretion. If the exact style is not available for replacement, a product of equal value and similar style will be provided.

Information needed to be eligible for warranty:

  • Proof of purchase (your order number)
  • Photo of the product for which the warranty claim is being made
  • Customer shipping address
Start A Warranty Claim

To submit a warranty claim, simply email with your Arctix order number and a photo of the product for which the warranty claim is being made.

Warranty Status

Our typical turnaround time can vary based on workload and whether the product is available in inventory or not. If you have more questions, please email our customer service team at


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