Arctix Warranty

Limited Warranty

Arctix branded products are covered by a Limited Warranty against manufacturing defects in materials and workmanship.

If the product was purchased from an Authorized Retailer, please reach out to the retailer first before filing your claim for any possible credit/refund or exchanges. If the retailer cannot help, we will happily offer further assistance.

Exclusions

This warranty does not cover any repairs needed due to accidents, improper care, negligence, normal wear and tear, or the natural breakdown of materials over extended time and use.

This warranty is only available in the continental United States. Unfortunately, we do not ship to Canada.

If a product is eligible for warranty, we will replace it at our discretion. If the exact style is not available for replacement, a product of equal value and similar style will be provided.

Information needed to be eligible for warranty:

Proof of purchase (Order number or receipt from retailer)
Style # - Can be found in the inside care label of the garment, and it will say in bold STYLE #
Size and color of the garment
Customer shipping address

Warranty Status

Our typical turnaround time can vary based on workload and whether the product is available in inventory or not. If you have more questions, please email our customer service team at
Customerservice@arctix.com