Shipping policy

Orders are packed and shipped within 2 business days. Orders placed on weekends or holidays are processed on the next business day.
Transit time is measured in business days, which are Monday through Friday (excluding holidays).
*We get backlogged during sale events and holidays, which could delay your shipment.Arctix does not ship to P.O. Boxes.

Need to setup a return? Tap here: https://arctix.loopreturns.com/#/
Returns are subject to a $9.99 processing charge.

Free shipping on orders over $99 within the 48 contiguous states.

• UPS SurePost (Delivered in 5-10 BUSINESS Days)*
• UPS 2nd Day Air (Delivered in 2 BUSINESS Days if Ordered by 11am EST)*
• UPS Next Day Air Saver (Delivered in 1 BUSINESS Day if Ordered by 11am EST)*

*Duties are not included in the Retail Price (MSRP). Duties, taxes and other fees are determined by the customs agency at the destination and are the responsibility of the recipient. These fees will be due at the time of delivery and are non-refundable. If the recipient fails to pay applicable duties and taxes, the package will be abandoned and Arctix will not refund the abandoned order, including shipping charges and fees.

Have a question? Email customerservice@arctix.com